Client Billing Staff (DFM #898)

Company Confidential

Leading, global law firm in downtown Dallas is seeking a Client Billing Staff to provide billing support for attorneys and other billing professionals within the Dallas office.  This position reports to the Client Billing/AR Manager and Client Billing Coordinator.  Will be responsible for a variety of complex client billing/accounting duties.   Responsibilities include preparing monthly pre-bills and monitoring the e-billing process.  This position is expected to perform all responsibilities with a commitment to providing service to the firm’s clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement!


Essential Duties and Responsibilities:

  • Perform duties related to client billing invoice processing utilizing computerized client billing software packages within established billing guidelines; review and make necessary corrections on proformas and prebills; generate invoice that is submitted to clients for payment.
  • Work closely with the Rates Control team to monitor and maintain client matter rates and cost exceptions as directed by billing lawyer.
  • Disseminate and process monthly prebills for the office and run reports as requested by lawyers and staff.
  • Set up and maintenance of client records for electronic invoice submission.
  • Transmit and resolve issues that arise from the electronic invoice process.
  • Maintain client/matter addresses, rates, templates in client billing system.
  • Provide monthly estimates to clients and billing lawyers as requested.
  • Assist lawyers with report requests regarding client billing activities and history.
  • Prepare departmental reports as requested by management.
  • Provide backup support for other billers in the department.
  • Respond to questions, problems and special requests from lawyers, paralegals and secretaries.
  • Provide soft cost backup upon request.
  • Profile emails in e-billing hub.
  • Backup for the upload and reconciliation of daily timekeeper work records from time entry system into the client billing software.
  • Backup for answering the Client Billing Help Line.
  • Other tasks as assigned by Manager, assistant Manager and Client Billing Coordinator.



  • High school diploma required; some college business related courses preferred; basic knowledge of accounting principles and understanding of internal controls is required; Aderant billing system experience is preferred.
  • Approximately three to five years of on the job experience necessary in a legal/professional services environment; must be detail oriented and accurate.
  • Minimum of two years of electronic e-billing experience in a professional services environment is required.
  • Must have intermediate level MS Excel and basic Word, general computer knowledge and Outlook skills preferable.
  • e-Billing Hub experience is preferred.
  • Must work effectively and collaboratively with other employees and management.
  • Excellent oral and written communication skills.
  • Ability to read, comprehend and follow instructions.
  • Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses.
  • Ability to work independently and with a team.
  • Must be flexible and willing to accept changes in billing assignments as necessary.
  • Ability to use independent judgment and maintain confidential information.
  • Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners.
  • Ability to use critique of work to improve performance.


Working Condition and Environment:

  • Work is normally performed in a typical office work environment.
  • Position is full-time and requires a five-day work week and standard hours as outlined in the Firm policy manual. Additional hours, including weekend and evening hours may be required in order to perform the essential functions of the job.
  • Ability to work well in high pressure environments.
  • Fully vaccinated for COVID-19, subject to accommodation.

This role may be hybrid and will require a minimum of three days per week (or at least 60%) present in the office, and up to two days per week (40%) may be performed remotely.


Firm provides a very competitive benefit package along with beautiful offices in downtown Dallas!


Salary:  Commensurate with Experience!


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